Return & Exchange Policy

Your satisfaction with NIVO products matters to us.

Since payment is cash on delivery, you can check the product when it arrives before paying.
If there's an issue with your product (damage, wrong item, manufacturing defect), contact us on WhatsApp as soon as possible after delivery.
We review every case individually and work with you to find the right resolution.
Please keep the product in its original condition as much as possible until we're in touch.

NIVO

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